Terms and Conditions
- General provisions
1.1 All our rates are based on the current purchasing prices in Iceland. Voga Seatours reserves the right to change prices already quoted or published in the price lists without notice in the event of currency fluctuation or government taxes. Any eventual changes in rates will not be made with less than a 4 weeks’ notice before scheduled departure.
1.2 Voga Seatours does not accept liability for any loss or damage to guests’ personal belongings while using our facilities. Neither does Voga Seatours accept liability to the Contractor for any accident or injury that may occur to a client of the contractor during his stay in Voga Seatour’s facilities.
- Individuals Reservations
2.1 Vouchers/online vouchers are welcome, where guests show up with a voucher with detail information about services to be provided. Bookings go through firstname.lastname@example.org.
3.1 The client is obligated to pay contracted rates for service provided used no later than 30 days after invoicing. This shall also apply to services and outlays to third parties caused by the client
3.2 Where payments are done in other currency than the contract rate applies to, any exchange rate difference, bank charges and other fees shall be borne by the contractor without any additional charges for Voga Seatours.
- Cancellation, Termination and Jurisdiction
4.1 Cancellations of booking must reach Voga Seatours 24 hours prior to scheduled departure for full refund. If cancels later there is no refund provided.
4.2 Cancellations of group booking must reach Voga Seatours 48 hours prior to scheduled departure. If a group cancels later Voga Seatours will charge a 50% cancellation fee of booked service.
4.3 Voga Seatours may cancel bookings and terminate this agreement without notice if contractor does not fulfill its obligations.
4.4 The parties understand and agree that the laws of Iceland will be applied in interpretation of this Agreement.
- Northern Lights Tour Disclaimer
5.1 These tours are subject to correct weather conditions and sightings cannot be guaranteed with natural phenomenon such as these.
5.2 We reserve the right to cancel the tour due to unfavorable weather conditions.
5.3 If the tour does not operate at all during the customers stay and he/she cannot go on a tour, a full refund is given.
5.4 If a customer joins the tour and there are no sightings of the northern lights, the ticket number/booking number is valid for another northern lights tours with us for two years; This ticket number/booking can only be used by the original ticket holder and cannot be distributed to another person for their use.
- Whale Watching Tour Disclaimer
6.1 These tours are subject to the correct weather conditions and sightings of whales cannot be guaranteed since they are wild creatures of nature.
6.2 We reserve the right to cancel the tour due to unfavorable weather conditions.
6.3 If the Whale watching tour is cancelled due to bad weather a customer can either reschedule. If the tour does not operate at all during the customers stay and he/she cannot get on the boat, they will get a refund.
6.4 If a customer joins the tour but there are no whale or dolphin sightings, their ticket number/booking number is valid for another whale watching tours in the next two years ; This ticket number/booking number can only be used by the original ticket holder and cannot be distributed to another person for their use.
- Vessel and crew
7.1 Our vessel ‘’Særós’’ has a length of 14,94mt and a gross registered tonnage (GRT) of 44 metric tonnes
7.2 The vessel is equipped with one outdoor viewing platform and indoor saloon with 1 restroom and a cafeteria.
7.3 All crew members are trained and qualified with marine rescue operations.
- Safety and emergency practices
8.1 All of our crewmembers have completed and/or received instructions on the Standards of Training and Certification of Watch keeping (STCW) as determined by the international Maritime Organization (IMO).
8.2 STCW focuses on basic safety skills and knowledge in order to provide framework for safe working practices, emergency procedures and teamwork within the maritime environment.
8.3 These skills include:
8.3.1 Fire prevention and firefighting (basic firefighting)
8.3.2 Personal survival techniques (PST)
8.3.3 Personal safety and social responsibility (PSSR)
8.3.4 First aid/CPR (basic first aid)
8.4 Assembly stations:
8.4.1 Assembly stations are the locations where passengers must gather in an emergency or when the order has been given to go to the assembly stations
8.4.2 These are situated on the upper deck close to the rescue stations.
8.4.3 When the alarms signal sounds (7 short and 1 long tone) or the crew gives the order, passengers must immediately go to the nearest assembly station, there the ship’s crew will inform you of the situation that has risen and how to proceed.
8.5 Emergency exit:
8.5.1 The emergency exits are marked with <> signs and lead to rescue stations.
8.5.2 Note the locations of emergency signs wherever you are on board.
8.6.1 Lifejackets are placed in boxes or lockers marked <> at or near the rescue stations.
8.6.2 The lifejackets are put on when you are ordered to do so and the ship’s crew will assist you.
8.6.3 Lifejackets for children are also available and will be handed out by the crew if needed.
8.7 Rescue station:
8.7.1 In an emergency the ship’s crew will lead the passengers to the rescue stations where lifeboats, life rafts etc. are situated.
8.7.2 The officer in charge will lead the operation at the rescue stations
8.7.3 Nobody is allowed to enter the lifeboats; life rafts etc. until the order to board the rescue crafts/abandon ship has been given.
8.8 Lifeboats/Life rafts
8.8.1 Lifeboats and life rafts are located on the boat deck.
8.8.2 The capacity of the lifeboats and life rafts on board is 25% more than the total number of persons allowed on board.
8.8.3 They will almost open automatically in case of an emergency.
8.9.1 Life rings are to be found all around the side of the boat hanging on its outer walls.
8.9.2 There is also a life line on board used to throw out to a person if someone falls over board.
8.9.3 6 fire extinguishers are distributed around the boat, most are to be found in the main area inside the coffeehouse, the wheelhouse.
9.1 We unfortunately cannot offer wheel chair access at the moment.
Communications via Email
E-mail and its attachments may contain confidential and privileged information only intended for the person or entity to which it is addressed. Unauthorized usage of this e-mail and its attachments can result in financial and criminal liability by law. The sender of e-mails and attachments is responsible for their content if not related to the operations of Vogaseatours.com.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
- Vogaseatours needs to perform a contract with you
- You have given Vogaseatours permission to do so
- Processing your personal information is in Vogaseatours legitimate interests
- Vogaseatours needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
Vogaseatours.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Vogaseatours.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Note that Vogaseatours has no access to or control over these cookies that are used by third-party advertisers.
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
https://vogaseatours.com/ uses Google AdWords for remarketing
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Protection of Certain Personally-Identifying Information
Vogaseatours discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Vogaseatours’s behalf or to provide services available at Vogaseatours’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Vogaseatours’s website, you consent to the transfer of such information to them. Vogaseatours will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Vogaseatours discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Vogaseatours believes in good faith that disclosure is reasonably necessary to protect the property or rights of Vogaseatours, third parties or the public at large.
If you are a registered user of https://Vogaseatours.com/ and have supplied your email address, Vogaseatours may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Vogaseatours and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Vogaseatours takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Vogaseatours may collect statistics about the behavior of visitors to its website. Vogaseatours may display this information publicly or provide it to others. However, Vogaseatours does not disclose your personally-identifying information.
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
Those who engage in transactions with Vogaseatours – by purchasing Vogaseatours’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Vogaseatours collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Vogaseatours. Vogaseatours does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Vogaseatours does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.